Digital & CRM

Web design agency covering user experience, function, engagement, visibility. Whatever your objectives, we’ll make your digital fly.

With digital integrated across all facets of RBH, our digital team fervently believe in the importance of creating bespoke solutions for all our clients.

Whether it’s coming up with a missing element in an existing ecosystem or creating an industry-first chatbot, we push boundaries in producing digital solutions which always deliver ROI.

You can find our Digital Partner, Fizz Bingham here.

User experience matters and it has a direct impact on how customers feel about your brand. Digital experiences, which work effectively and efficiently while driving engagement, sit at the heart of our UX team. Who in turn drive everything within our web design.

Regardless of the brand or budget, all UX projects start by researching the customer’s needs and identifying the content they require.

Mapped against audience pen portraits and needs, we then produce information architecture and user-friendly navigation, laying out the pages through wireframes in a way that makes it easy to find what you are looking for, while delivering an experience that is on-brand and fit for purpose on your specific device.

Our in-house team expertly delivers websites, apps and ecommerce solutions and everything in between. This includes UX, UI, front-end, back-end and full-stack development for responsive sites, apps, interactive digital POS and more. All with PHP at the heart of what we do.

Using our tried and tested digital methodology, we can scope, create and build digital solutions to answer client requirements now and in the future. Within budget and timing constraints, our approach to any project enables agility in design and build, while keeping digital KPIs front of mind. What we are trying to say is, we are the right web design agency for you.

Email marketing has never had to work so hard. From one-off emails to ongoing customer communications, our email and SMS marketing campaigns deliver on-brand messaging, all with creating a response in mind. From product launches to black Friday sales to nurturing high-value purchases, we are driven to improving effectiveness with every activity.

With targeting and data segmentation, our reporting team look at split testing and tracking to feed insight back in to the ongoing eCRM programme.

Successful delivery includes responsive designs across many devices and many email distribution platforms such as Campaign Monitor, Mailchimp and HubSpot to name but a few.

For the websites we do not manage, our passionate insights team is on-hand to make recommendation on how to use the assets you already have on your site to create more conversions – whether these are sales, sign-ups or downloads. By interrogating Google Analytics, Google Trends and industry sources – and by making improvements in line with traffic-driving activity – we guarantee improvements in your lead generation.

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